Privacy Policy

1. Introduction

Roam Freely Ltd. (“Roam,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how our platform collects, uses, processes, and safeguards your information when you visit our website at roamfreely.io or use our visa application services.

2. Information We Collect

3. How We Use Your Information

• Process visa applications and verify documents
• Communicate about your application status
• Process payments and handle refunds
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and enhance security

4. Data Security

We implement comprehensive security measures:

• End-to-end encryption for data transmission
• Secure cloud infrastructure with redundancy
• Regular security audits and penetration testing
• Access controls and authentication systems
• 24/7 security monitoring

5. Data Retention

We retain your information only for as long as necessary:

• Active applications: Duration of the application process
• Completed applications: As required by law
• Account information: Until account deletion request
• Payment information: As required by financial regulations

6. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict processing
• Data portability
• Object to processing

7. International Transfers

When transferring data internationally, we ensure compliance through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions where applicable
• Data Processing Agreements
• Regular transfer impact assessments

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or website notice. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at: admin@roamfreely.io